Payments & Shipping

PAYMENTS

ON-SITE, AUTOMATED

Flight Point accepts payments via credit or debit cards only.

All prices are set in United States Dollars (USD). If you are paying with a credit cart which currency differs from USD, the card issuer will perform the currency conversion.

To place an order on the website, add the chosen product to the cart and process it to the checkout to submit your payment information and complete your order.

MANUAL PAYMENTS

For the custom orders, you will be sent with the manual invoice.

All manual invoices should be paid with the credit or debit card within 5 business days after receiving. All manual invoices includes a link to the payment page.

All payments (manual and automated) are getting verified by Stripe (payment pocessor) to secure the transactions.

TAXES

VAT is not included in the price.

All models are shipped from Ukraine and may be coonsidered as import while shipping to your country.

You can request to change the declared value of your order while shipping to meet your country regulations.

If you are from US our online store will apply an additional tax on checkout. If you wish to get rid of this tax, email us to get a manual invoice instad.

SHIPPING

We ship all your orders worldwide via Registered Air Mail.

For the items on the website, no additional fees will be charged for shipping.

Additional shipping costs may be applied for manual orders.

The average processing time is 5-7 business days.

For the items that need to be produced, this time may increase to ~14 business days.

You’ll be provided with the tracking number for each order if no other option is specified.

Please, note! Because of the COVID-19 Pandemic the delays, while shipping your orders may occur.

The usual shipping time is 10-25 days. Depending on the airlines’ schedule and business, the shipping time can be significantly faster.

CUSTOMER PROTECTION

In case or delays in transit, longer processing time, missing details or any other questions about your orders, please, email us at evgen [at] flightpoint.co

We’ll do everything possible to provide the best experience for you.

To learn more about how your information is protected, head here

RETURNS & REFUNDS

If you are not satisfied with the product you got, please, contact us to discuss the best option to supply a replacement.

You may be asked to ship the product back to the seller and such shipping should be covered by the buyer.

Pre-order payments may be returned in case the seller (Flight Point) can’t supply the ordered product in the previously agreed term. No charges apply in this case.