PAYMENTS
Self Checkout On The Website
Flight Point accepts payments via credit or debit cards only.
All prices are set in United States Dollars (USD). If you are paying with a credit card whose currency differs from USD, the card issuer will perform the currency conversion.
To place an order on the website, add products to the cart, and process to the checkout to submit your payment information and complete your order.
Manual (Custom Orders)
For the custom orders, you will be sent with the manual invoice.
All manual invoices should be paid with a credit or debit card within 5 business days after receiving them. All manual invoices include a link to the payment page.
All payments (manual and automated) are getting verified by Stripe (payment processor) to secure the transactions.
Taxes
VAT is not included in the price.
All models are shipped from Ukraine and may be coonsidered as imports while shipping to your country.
You can request to change the declared value of your order while shipping to meet your country’s regulations.
If you are from US our online store may apply an additional tax on checkout. If you wish to get rid of this tax, email us to get a manual invoice instead.
Shipping
We ship all your orders worldwide via priority mail service.
For the items on the website, no additional fees will be charged for shipping. An average delivery time is 7 – 25 days – slightly extended because of the War in Ukraine.
The delivery time varies depending on the country, so to find out the average delivery time for your particular country, please visit this page.
The average processing time for the products in stock is approx 1-3 business days.
For the pre-order and backorder items, please refer to the processing time indicated on the specific product page.
You’ll be provided with the tracking number for each order if no other option is specified.
Customer Protection
In the case of delays in transit, longer processing time, missing items, or any other questions about your orders, please, email us at evgen [at] flightpoint.co
We’ll do everything possible to provide the best experience for you.
Returns & Refunds
If you are not satisfied with the product you’ve got, please, contact us to discuss the best option to supply a replacement.
You may be asked to ship the product back to us and such shipping is usually covered by the buyer. Some custom terms may apply for each particular case.
Pre-order payments may be returned in case the seller (Flight Point) can’t supply the ordered product in the previously agreed term. No charges apply in this case.
A pre-order deposit should be considered non-refundable in case a buyer requests to cancel the order after 5 business days of it being placed. If canceled within 5 days after the order is placed, you’ll get a 100% refund, no questions asked.
Contact Us
We love You very much and are thankful for your support while purchasing from us.
In case you’ll have any questions about your order, some specific requests, would like to share your feedback, or having issues with the items you purchased, please contact us evgen [at] flightpoint.co right away.
